COVID + delivery delay updates     |     Christmas order deadlines 2020


COVID-19 updates

We are thinking of you all during this difficult time and hope that you and your family are safe and remaining positive. We're doing our best to minimise any impact to your orders but please see important details below.
The coronavirus is impacting many businesses but we are lucky it is only having a minimal affect at Momento.
  • Our Sydney facility is open and our production team is adhering to COVID-safe work practices.
  • Your orders will be delivered via NZ Post. Current advice is, your order will take between 3 - 8 business days from the time of dispatch to arrive. We are constantly monitoring this situation to avoid delays. Please contact us if you are concerned at how long your order is taking to arrive.
  • Due to a surge in Flush Mount orders, we are currently experiencing dispatch delays, and extended turnaround times. The team are working hard to resolve this.