COVID + delivery delay updates.


COVID-19 updates

We are thinking of you all during this difficult time and hope that you and your family are safe and remaining positive. We're doing our best to minimise any impact to your orders but please see important details below.
The coronavirus is impacting many businesses but we are lucky it is only having a minimal affect at Momento.
  • Our Sydney facility is open and our production team is adhering to COVID-safe work practices.
  • We are using courier services to ensure we get your orders to you as fast as possible. Please contact us if you are concerned at how long your shipping is taking from the time of dispatch.
  • Due to a surge in Flush Mount orders, we are currently experiencing dispatch delays, and extended turnaround times. The team are working hard to resolve this.
  • Jackie is working from the Wellington office as per normal however we can't allow any visits to the office and are not offering collections from the office at this time.