- Help
Help Centre
Software
- When I open my recipe book .mbk file, a ‘Locate missing photos’ message appears. What can I do?
- How do I Export / Finish a project?
- Will HEIC files work with Momento software?
- Can I change the font or the monthly template design in a photo calendar ?
- How do I import dates from a previous calendar into my new calendar?
- more...
Website
- How do I find out when my order will be sent?
- How can I add multiple Projects to the same order?
- I am having trouble signing in to the Momento website?
- The website is saying I have ordered my project twice but I only want one copy. How can I check this?
- How long does it take to produce my Momento Pro order (production options/times)?
- more...
Products & Services
Miscellaneous
General
Orders & Payments
Content, Colour, Images
- How do I scan printed photographs, negatives and slides?
- I am trying to download embellishments/backgrounds/themes from the updater panel and it won't work.
- What kind of photos can be used in the Momento Software?
- Can you do the scanning of my images for me?
- What quality setting should I use on my digital camera?
- more...
Photo Books
Calendars
Notables
Recipe Books
PhotobooksPro
- Can I use other Design Applications to create my Album?
- What is the maximum amount of characters I can use with Text Embossing?
- Can I get my logo embossed onto my book?
- If I want my cover to be a material such as leather or linen, when do I choose this?
- Can I change the binding type of my project after I have started a design?
- more...